API – A programme for successful internationalisation
Our service offering includes tailored consulting, mentoring & coaching, and business development for entrepreneurs and start‑ups who are beginning or advancing their internationalisation process.
With our programme, we enable our clients to identify opportunities and define a sustainable, results‑oriented international marketing strategy.
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Product–market fit validated abroad
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Adapting to local standards and expectations
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“Identification of key customers and partners
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Market entry support and monitoring
Intercultural Competence – Coaching
According to Dreyer, intercultural competence is based on three key dimensions: knowledge of one’s own and others’ cultural patterns, an open and empathetic attitude towards diversity, and the ability to act effectively in intercultural situations. This approach highlights how essential it is not only to understand behaviour, but also the underlying values and ways of thinking.
We provide professional support on your journey towards greater confidence, clarity and effectiveness in global work environments
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Clarify the situation, role and framework.
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Analyse intercultural challenges.
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Develop competences.
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Ensure lasting insights.
Facilitating the Process
The deeper a transformation reaches into an organisation, the longer the period it requires and the more diverse the accompanying formats need to be in order to ensure sustainability and address different target groups effectively.
In this context, depth does not refer to the intensive training of desired skills and behaviours, but to working on underlying levels that often first need to be brought into employees’ conscious awareness. Only then can these aspects become visible and open to constructive dialogue and negotiation.
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Needs assessment
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Create a shared vision
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Perform a cultural analysis
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Intercultural adaptation & implementation
Our Team
Who is behind ilvy?
Erika Shishido Lohmann (M.A)
Dr. Patricia Martinez
Liz Henderson
Dagmar Baron
Mio
Mio is our Feelgood Chief Officer and, with a cheerful nature, brings a positive atmosphere to ilvy. Mio adds lightness to the working day and reminds us to pause, breathe and keep smiling.
Contact
Start your enquiry now!
Find quick answers to our coaching, seminar and consulting services.
FAQ
Frequently questions
Find quick answers to our coaching, seminar and consulting services
Can the coaching also be conducted online?
Yes, we are fully qualified for online individual and team coaching and offer the right methods and technical setup to create effective virtual learning spaces.
Who are the intercultural training courses designed for?
- Leaders and managers who work with employees from different cultural backgrounds and make decisions that require cultural sensitivity.
- HR and recruiting teams who work with international applicants or employees and need to design fair and culturally sensitive processes.
- Employees involved in international projects.
- Expats and their families: preparation for an international assignment, including adapting to a new culture and managing culture shock.
- Sales and customer service teams who interact with international clients or partners.
- Students and researchers participating in exchange programmes or international collaborations.
Do you also provide customised training for companies?
Yes, we provide fully tailored training. Together with the client, we identify the relevant topics and competencies, and we design customised content with flexible formats and practical, application‑oriented methods.
Why are digital and intercultural competences inseparably linked today?
- Digital communication is often intercultural.
- Digital tools require cultural sensitivity.
- Remote work intensifies cultural differences.
- Digital competence is not only about technical skills, but also about recognising these differences and responding respectfully.
- Intercultural competence is an essential part of digital professionalism.
How long is each seminar?
The length of a seminar depends largely on the learning objectives, the complexity of the topic and the level of transfer desired. In many cases, two days are a very good choice – and there are clear reasons for this:
- Depth instead of surface‑level knowledge: Two days make it possible not only to convey content, but also to practise and reflect on it.
- Practical orientation and transfer: From a learning‑psychological perspective, it is essential that participants apply what they have learned. With two days, exercises, case studies and discussions can be integrated to ensure effective transfer into everyday work.
- Time for interaction and questions.
- Sustainable learning outcomes.
How does intercultural coaching differ from traditional coaching?
The difference between intercultural coaching and traditional coaching lies mainly in the focus and the competences that are developed.
- Traditional coaching focuses on personal development, leadership skills, career goals or resolving individual challenges – usually within a familiar cultural framework.
- Intercultural coaching, however, goes further by taking into account the dynamics between different cultures. It supports individuals in acting successfully in international or culturally diverse contexts.
It also addresses additional topics such as culturally influenced differences in behaviour, managing cultural misunderstandings, adapting leadership styles to different cultures, and developing intercultural sensitivity and empathy.
Is INQA Coaching actually eligible for funding?
Yes, and ilvy is fully authorised.
More information here.
We are pleased to share that ilvy is officially certified as an INQA coaching provider. This enables us to support small and medium‑sized enterprises (SMEs) in becoming future‑ready, modern and resilient – with full funding through the INQA programme.
INQA Coaching helps organisations address the challenges of digital transformation in a strategic and sustainable way. As an authorised provider, we support you with expertise, structure and practical solutions in areas such as:
- International collaboration & digital tools.
- International recruitment & digital selection processes.
- Process optimisation for international value chains.
